Case Study
T-Systems Multimedia Solutions GmbH (T-Systems MMS), a subsidiary of T-Systems International GmbH headquartered in Dresden, was founded in 1995 and has since developed into a successful internet and multimedia company. With more than 500 employees, it is currently one of the largest companies of its kind in Germany. T-Systems MMS operates sites in Berlin, Bonn, Hamburg, Stuttgart and Freiburg, each with its own unique topical focus and customer segment, as well as a development site in Prague. The company also offers a variety of development and maintenance services for e-commerce solutions and online portals, as well as interbranch solutions for personnel management, e-learning, knowledge management and more.
T-Systems uses SAND/DNA Analytics to analyze the behavior of users of its T-Com and Telekom online portals. This enables T-Systems to optimize their web portal content and eliminate barriers to easy navigation, encouraging customers to remain longer on the sites and more effectively providing them with the information they seek.
“We became interested in SAND/DNA Analytics when we heard how it was used in another project that T-Punkt Vertriebsgesellschaft was involved in. The SAND solution was particularly interesting to us because if offers a highly efficient way of managing data storage. In fact, we were able to reduce our storage demands from 1.2 terabytes with the previous system to only 0.4 terabytes, while successfully improving overall performance. This enabled us to reduce our fixed costs for storage and backup by two-thirds. In addition, now that no more optimization needs to be done with respect to indexing, much less administrative effort is required than would be the case with conventional products,” — Tilman Prang, Head of Development Business Intelligence/DWH at T-Systems Multimedia Solutions GmbH.
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